Privacy Policy

Last Updated: January 2025

At Deteqt AI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

When you request a demo or interact with our website, we may collect the following information:

Information You Provide

  • Email Address: Your corporate or organization email address when you submit a demo request
  • Industry Information: Your industry selection from our demo request form to better understand your business needs
  • Company Information: Derived from your email domain to personalize our communication

Automatically Collected Information

  • Usage Data: Information about how you interact with our website, including pages visited and time spent
  • Device Information: Browser type, operating system, IP address, and device identifiers
  • Cookies: Data stored on your device to enhance your browsing experience

2. How We Use Your Information

We use the collected information for the following purposes:

  • Demo Scheduling: To contact you and schedule a personalized demonstration of our platform
  • Communication: To send you information about our services, updates, and promotional content
  • Service Improvement: To analyze usage patterns and improve our website and services
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws and regulations

3. Email Communications Policy

When you submit a demo request, we collect your corporate email address to facilitate communication regarding your inquiry.

Email Validation

We require corporate or organization email addresses and do not accept free email providers (such as Gmail, Yahoo, Outlook, etc.) for demo requests. We validate email addresses through:

  • Format verification to ensure valid email structure
  • MX record checking via Google Public DNS API to verify domain validity
  • Blocking of known free email provider domains

Email Service Provider

We use EmailJS as our email service provider to send automated responses and notifications. Your email address and related information are transmitted securely to EmailJS for this purpose. EmailJS adheres to industry-standard security practices and data protection regulations.

Email Types

  • Confirmation Emails: Sent immediately after demo request submission to confirm receipt
  • Follow-up Communications: Sent by our team to schedule and coordinate your demo
  • Service Updates: Occasional updates about our platform and services (you may opt out)

4. Cookies Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies

Theme Preference: We store your dark/light theme preference in localStorage (key: deteqt-theme) to maintain your visual preference across sessions.

Security Cookies

reCAPTCHA: We use Google reCAPTCHA v2 to protect our forms from spam and abuse. reCAPTCHA may set cookies to verify you are human and not a bot. These cookies are managed by Google and subject to Google's Privacy Policy.

Analytics Cookies

See the Google Analytics section below for detailed information about analytics cookies.

Managing Cookies

You can control and manage cookies through your browser settings. However, disabling cookies may affect the functionality of our website and your ability to submit demo requests.

5. Google Analytics

We use Google Analytics (Tracking ID: G-V5GDP0F9YB) to collect and analyze information about how visitors use our website.

Data Collected by Google Analytics

  • Page views and user interactions
  • Session duration and bounce rate
  • Geographic location (country/city level)
  • Browser and device information
  • Traffic sources and referral URLs
  • Custom events: Theme changes (theme_change) and form submissions (form_submit)

How Google Analytics Uses Your Data

Google Analytics uses cookies to track your interactions with our website. The information collected is aggregated and anonymized to provide us with insights into website performance and user behavior. Google may also use this data for its own purposes, as described in Google's Privacy Policy.

Opting Out of Google Analytics

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6. Data Processing and Storage

How We Process Your Data

When you submit a demo request form, your data is processed as follows:

  • Client-Side Validation: Your email and industry selections are validated in your browser before submission
  • Email Verification: MX records are checked via Google Public DNS API to ensure email deliverability
  • reCAPTCHA Verification: Your response is verified by Google reCAPTCHA to prevent spam
  • Email Transmission: Validated data is securely transmitted to EmailJS for email delivery
  • Internal Notification: Our team receives a notification at we@deteqt.ai with your request details

Data Storage

Your information is stored and processed by our third-party service providers:

  • EmailJS: Stores email data for message delivery and logging purposes
  • Google Analytics: Stores anonymized usage data for analytics purposes
  • Google reCAPTCHA: Temporarily processes interaction data for security verification

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Email communications and demo request data are typically retained for up to 2 years or until you request deletion.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure HTTPS transmission for all data
  • Email validation and verification processes
  • reCAPTCHA protection against automated abuse
  • Regular security assessments of third-party providers

7. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With EmailJS, Google Analytics, and Google reCAPTCHA to provide our services
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfer: In connection with a merger, acquisition, or sale of company assets
  • With Your Consent: When you explicitly authorize us to share your information

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (right to be forgotten)
  • Objection: Object to our processing of your personal information
  • Restriction: Request restriction of processing your personal information
  • Data Portability: Request transfer of your data to another service provider
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, please contact us at we@deteqt.ai.

9. Third-Party Services

Our website integrates with third-party services that have their own privacy policies:

We encourage you to review the privacy policies of these third-party services to understand how they collect, use, and protect your information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure that appropriate safeguards are in place when transferring your data internationally, including the use of service providers that comply with recognized data protection frameworks.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: we@deteqt.ai

Website: https://deteqt.ai

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